TERMS AND CONDITIONS
HOW TO SHOP IN AMAKNITWEAR.COM
a) Registration in Amaknitwear.com is free of charge and a requirement for the shop online. For this purpose, the client must enter the "Login" section and register by filling in the requested data.
b) It is necessary to enter an email account with your password, which will allow you to make purchases in a personalized, confidential and secure space.
c) The user assumes full responsibility for maintaining the confidentiality of your password registered on this website, which allows to make purchases, request services and obtain any additional information regard the product. Delivering your personal access data and management of your account to third prties will not be responsibility of Amaknitwear.com
d) In the data form, the customer must register the shipping address of the product which should be clear settled and include references if necesary.
e) Amaknitwear.com requires that all our customers identify themselves with their email account and password before accessing the shop online.
f) The virtual store reserves the right to modify the conditions of access and use of the service, without prior notice. It also reserves the right to interrupt the service of the virtual store, either temporarily or permanently, without notice or consent of our customers.
ALPACA FIBER CARE - ART KNITTING CRAFT
Each garment content information and care instructions. We strongly encourage to follow these instructions in order to maintain the shape, hand-feel and art craft knitting of our pieces. We cannot guarantee changes in your piece if washing/drying/hanging instructions are not followed.
In the event a amaknitwear.com or Ama knitwear catalog product is listed at an incorrect price due to typographical error or systems error, amaknitwear.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Amaknitwear.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
We have done our best to display as accurately as possible the colors of the products shown on the Web Site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
SIZZING AND FIT
Art craft hand-knitting allows a a sizing tolerance of +/- 3cm. Depending on yarns used and designs, sizing can fit different depending on your body shape. All ourphotos are of reference.
At Amaknitwear.com, our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. While merchandise offered on-line at Amaknitwear.com will usually be priced the same as merchandise offered at our peruvian store Ama The knit specialist; in some cases, Ama Knitwear consignated stores may have different prices or promotional events at different times.
WHAT TO KNOW BEFORE YOU ORDER
Please review all information carefully before placing your order, especially your shipping address information. We are not able to make changes or cancellations after your order has been placed. If a mistake was made, please e-mail us to firstname.lastname@example.org inmediately after placing your order and we will do our best to try to assist you.
CAN I CHANGE OR CANCEL MY ORDER AFTER SHIPPING
We are not able to make changes or cancellations after your order has been placed. Please write us to email@example.com immediately after placing your order and we will do our best to assist you. We apologize for any inconvenience.
ACCEPTED PAY METHODS AND PAY METHODS ISSUES
Accepted Pay Methods We accept orders with Mastercard, Visa, American Express, Diners Club International.
Issues with Pay Methods If your credit card was declined, your information was entered incorrectly or there are issues with the card. Please try a new payment method and contact your financial institution for more information regarding the decline.
We Via Standard shipping with an estimated delivery time of 2-3 business days.
International Countries/Regions - Please see our International Shipping section below.
Your order will ship with Standard Shipping unless you select an alternative. If you don't receive a shipping confirmation email right away, don't worry! We will deliver the items to you by the delivery date shown or within the date range provided at checkout. We do not ship Saturdays, Sundays, or holidays. If your order requires additional information to fully process, we will be in touch by email.
We ship orders to many countries. For more information, please contact us to firstname.lastname@example.org.
ESTIMATED DELIVERY TIME
Standard Shipping orders over $180 USD
10-12 business days
Standard Shipping orders under $180 USD
10-12 business days
5- 7 business days
As soon as your order ships, you'll receive a shipping confirmation.
If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date ranged provided at checkout and we'll be sure to deliver the items within that timeframe.
We do not ship Saturdays, Sundays, or holidays. If your order requires additional information to fully process, we will be in touch by email plese write us to email@example.com
RETURNS AND EXCHANGES
We’ll gladly accept unworn, unwashed, or defective merchandise purchased on www,amaknitwear.com for exchange. Please contact directly to us to firstname.lastname@example.org to start the return or Exchange process. Such process must be starts within 7 (seven) calendar days after delivery. The changes will be carried out in attention to the stock available.
Products purchased with any type of discount may not be exchanged. For articles in which it is not possible to replace, due to lack of stock or other issue, the corresponding credit note will be issued to purchase other ítems in amaknitwear.com
Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Specific information may also be required when necessary to process an order or to make a delivery or billing.
USE OF INFORMATION COLLECTED
Our website uses the information in order to provide the best possible service, particularly to maintain a record of users, to track orders where applicable, and to improve our products and services. Periodic emails may be sent through our site with special offers, new products and other advertising information that we believe is relevant to you or may be of benefit to you, these emails will be sent to the address you provide and may be cancelled at any time upon request.
Amaknitwear.com is highly committed to fulfilling our commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
CONTROL OF YOUR PERSONAL INFORMATION
At any time you may restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill out a form, such as the user registration form, you can check or uncheck the option to receive information by email. If you have checked the option to receive our newsletter or advertising you can cancel it at any time.
This company will not sell, assign, or distribute personal information that is collected without your consent, unless required by a judge with a court order.